Frequently Asked Questions

How to book?

To book, you can book on-line, send us a message on Facebook or give us a call on 0851333753 you can email us at wildatlanticbouncycastles@gmail.com

How much notice do I need to give for a booking?

You can book anytime, however we do get very busy so we recommend that you book as soon as possible to avoid disappointment.

How much does it cost?

All prices are available on our website. Prices may vary depending on time of year or intended use i.e. home/business or location.

**Please note prices on our website are for residential bookings & event prices differ.

All bookings are confirmed once the non refundable €50 deposit has been received. Full payment is due 3 days prior to the booking & we will provide you with an online payment link to pay the balance.

What is the cancellation policy?

**If you need to Cancel or Rearrange your booking, you must contact us by email 72 hours before the booking date.

What types of castles do you have?

We have a range of Bouncy castles, Obstacle courses, Slides, Disco Domes. They come in all different shapes & sizes to suit any size garden.

What does the price include?

The price includes delivery on your chosen day usually between 8am and 12 noon. Our trained staff will set the inflatable up for you. It also includes Blower fan & safety mats.

What sort of surface is required for the inflatable?

The surface where you are placing the inflatable needs to be flat, preferably grass and clean with no sharp objects including rocks.

Do I have to pay a deposit?

We require a non refundable deposit of €50 to book an inflatable at Wild Atlantic Bouncing Castles.

How do I pay?

Payment must be made on the day bouncy castle is dropped to your house 

What if it rains?

Most of our Inflatables have a built in rain-cover so light showers will not ruin your day. If the weather happens to be too bad you can rebook your inflatable for another day.

How much space is required?

You will need to allow a minimum of 4 feet at the front of your inflatable and a minimum of 3 all around. Please make sure the surrounding area is clear of garden toys, swings, slides, patio furniture, rubbish etc. Also a Sandbag surcharge may apply for some gardens.

Is there anything I need to do before the inflatable arrives?

Before your inflatable arrives you need to make sure that the area in which your inflatable is going is clean and clear from any sharp objects. Also please move all furniture (garden furniture, swings, play sets) so as not to cause obstruction.

Is there a limit to the number of children that can use the castle/slide/obstacle course at one time?

Yes each castle/slide/obstacle course has a guide printed on the side/front. Our drivers also advise on the capacities of our Inflatables during the safety briefing given on each delivery.

Are your units clean?

Yes. All our Inflatables are clean. We are committed to making sure that your children are playing in a clean, healthy, and safe environment.

Can you deliver with no side entrance and take castle through the house?

Bouncy castles are often bigger and heavier than most people expect, and so to move them we use large sack trucks. Unfortunately if it should rain, water will get inside the inflatable and this tends to drain out whilst being removed, sometimes on your carpet! Please contact us to discuss what options are available to you prior to booking.

 

 

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